Care Team Recruiter

Portland, Oregon, United States | Care Team | Full-time | Partially remote

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Summary

We are looking for a Care Team Recruiter to own and manage the onboarding and success of Boulder’s national provider group, including Physicians, Nurse Practitioners, Care Advocates and Peer Coaches. Will partner closely with Medical Directors, Clinical Operations and People Operations to build and maintain an inclusive, diverse and innovative care team to further Boulder’s work in delivering non-judgmental, low-barrier addiction care. The Care Team Recruiter represents who we are and the values we stand for in all stages of the candidate experience.

Essential Functions

  • Own the recruitment life cycle for the Care Team (Clinical Operations), with a focus on using inclusive hiring practices and attracting diverse talent.
    • Work with People Operations and the hiring manager to clearly define open positions
    • Manage the recruiting process with a clear focus on creating an amazing experience for candidates and hiring team members
    • Define position requirements and job competencies
    • Continually find innovative ways to find a diverse pool of qualified candidates
    • Maintain a tight recruiting process and accurate records in our Applicant Tracking System 
    • Provide candidates with timely follow-up throughout the process
  • Maintain a comprehensive view of staffing projections and organizational design. In partnership with People Operations, proactively identify upcoming recruitment needs and act on them.
  • Continually innovate sourcing and screening methods.
  • Establish best practices for interviews. Standardize and continually improve processes. Provide comprehensive training to hiring teams across the Care Team.
  • Manage the candidate experience, ensuring each is left with a positive impression and would recommend Boulder Care, whether or not they are hired.
  • Manage Boulder’s Applicant Tracking System (ATS) for Care Team hiring. Ensure that it is appropriately used by hiring teams to track candidates and maintain historical recruiting records.
  • Partner People Operations to continually look for opportunities to elevate the onboarding and training process
  • Administer and manage enrollments that are standard in Clinical Operations (malpractice insurance, RCopia, etc.)

Other Responsibilities

  • Contribute to company-wide DEI efforts.
    • Constantly learn about Diversity, Equity and Inclusion.
    • May lead DEI workgroup, focused on the company’s efforts in this area.
    • Propose and lead DEI initiatives, with support from executive leadership.
  • Partner with People Operations to complete large-scale organizational projects.
    • Circulate, analyze and report on employee surveys (ie. DEI survey)
    • Brainstorm initiatives (ie. to drive engagement). May manage initiatives in partnership with People Operations.
    • Job leveling and career development efforts, especially for Care Team.
    • Learn about, and contribute to the company’s pay practices.
  • Assist with recruiting efforts across the business.
  • Triage and escalate all questions regarding licensing and certification 

 

Qualifications

  • 3+ years of experience in healthcare, preferably in a startup environment.
  • 2+ years experience in full-cycle recruiting.
  • Working knowledge of healthcare provider types and basic industry understanding.
  • Strong negotiation skills - creates a win-win and successfully closes offers. 
  • Collaborates effectively cross-functionally and at all levels; builds high trust with leadership across the organization.
  • Thrives in a fast-paced, entrepreneurial environment.
  • Exceptional attention to detail.
  • Demonstrated ability to manage complex operational processes and projects.
  • Proficient with core business tools (Google Suite).
  • Learns new technologies quickly.
  • Exceptional written and verbal communication.
  • Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level.
  • Demonstrates problem-solving and analytical skills appropriate for the position.
  • Demonstrates high ethical standards of behavior.
  • Maintains composure under pressure. 
  • Regularly demonstrates Boulder’s core values.