Vice President of Product

Portland, Oregon, United States | Product Development | Full-time | Fully remote

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About us 

Working at Boulder

Founded in 2017, Boulder Care is a digital clinic offering long-term support and treatment for substance use disorders. Collaborating across medical, behavioral, and psychosocial dimensions, Boulder’s dedicated Care Teams deliver evidence-based care and help participants work toward their individual goals. 

Boulder's model is grounded in value. Through innovative partnerships with leading national health plans like Blue Cross Blue Shield, Boulder’s progressive payment arrangements realign incentives to reward outcomes and reduce total cost of care. We can unlock billions of dollars for the US health system by ensuring patients who are gravely underserved today have the opportunity to get well.

Backed by world-class investors like First Round, Greycroft, Acumen, and the National Institutes of Health (NIH) with more than $20M in funding, Boulder is in an exciting stage of rapid growth.

 

Our mission

  • Based in science: Boulder care teams provide comprehensive, evidence-based treatment that is tailored to each individual’s unique needs and goals. Boulder teams also help manage a host of co-occurring conditions, including depression, anxiety, post-traumatic stress disorder (PTSD), Hepatitis C, women's health, and more.
  • Grounded in empathy: We provide unconditional support rooted in harm reduction and trauma-informed care. Patients, peer coaches, and caregivers make important decisions together. Boulder Care focuses on long-term health, happiness, and wellness by addressing non-clinical goals like safe housing, employment, parenting, and financial security just as much as clinical outcomes. This model has resulted in a Net Promoter Score of 91 and 12-month-retention rates that are two times higher than the average outpatient program.
  • Breaking down barriers: Boulder's proprietary technology suite makes care accessible, comfortable, and convenient through secure video, phone, and messaging. We're reaching rural communities of the country, where more than 80% of people have little to no access to buprenorphine (Suboxone) prescribers. Boulder provides low-threshold care that is inclusive, empowering, and heavily influenced by participants' stated preferences and goals. Wherever our patients wish to go, we're grateful to go there together.

 

Our values

  • The people we care for always come first
  • Our opportunity is also our duty, in service to others
  • Share facts to change minds, instill empathy to change hearts
  • Move the industry forward: follow the data
  • Strong individuals, stronger together

 

About the role

  • Make a difference. The devastating impact of the opioid crisis, “war on drugs,” and care gaps for the underserved are at the forefront now more than any time in US history. By bringing care to more people, we are changing and saving lives. Value-based partnerships help move the industry forward toward a more modern, compassionate, and equitable healthcare system.
  • Build your career with talented peers. Boulder brings together a diverse team of expert clinicians, technologists, researchers, and business strategists aligned under a common mission. Boulder’s clinical teams are the leading voices in addiction medicine and industry transformation. Our technology leadership has built products and services that scaled to hundreds of employees and hundreds of millions of end-users. Our team is wholly driven by mission, recognizing that our immense opportunity is also our duty to serve others.
  • Grow with us. Boulder is a Series-A-stage, venture-funded company supported by some of the best investors in the country. Together, we're building a massive business through social impact. According to White House estimates, the opioid crisis cost the US $500 billion in 2015. A member with untreated opioid use disorder (OUD) drives 550% greater healthcare costs to payers than the average member (UHC analysis, 2019). Boulder partners with leading commercial and Medicaid health plans to bring better experiences and effective services to their members, significantly reducing costs and sharing in the economic savings we create.

 

Product Management and Design at Boulder Care

Boulder Care is looking for a VP Product to oversee our product suite, including our empathy-first patient app for SUD support, custom-built EHR for addiction medicine, and the suite of care delivery tools we use to support our clinical model. Reporting to the Chief Technology Officer, you will grow and lead a team of incredibly talented and mission-driven product managers and designers to help define and execute on a comprehensive roadmap towards scale. 

As part of the executive team, you will define ambitious growth and expansion goals for our core clinical products, scaling nationally with payor, employer, and health system partnerships. You must be deeply passionate about our mission to serve and support patients struggling with substance use disorder and addiction through innovating empathetic, whole-person clinical support. You must take an entrepreneurial and strategic approach to creating products that deliver significant user value for our patients, clinicians, and payor partners. 

You will have managed successful teams at high-growth scale (5-10x growth yearly) and know how to motivate those around you and create strong and lasting relationships throughout an organization. You will have experience as a senior product leader delivering high-impact products that prioritize patient healing, innovative clinical models, and national geographic scale in highly regulated environments. 

You must be a hypothesis-driven, compassionate, metrics-focused leader who knows how to execute with velocity against aggressive growth goals. This is a special opportunity for a product leader who wants to impact the health and wellbeing of millions of people suffering from addiction and substance abuse, with an incredible mission-driven team. 

 

How you’ll make an impact with Boulder Care: 

  • Lead the product and design team with a focus on understanding and solving our patients’ deepest problems through a blended product+service model and building a seamless platform to support our clinical care teams 
  • A key thought leader and strategic innovator, focused on enhancing and elevating our product strategy as we grow nationally, while also ensuring we execute quickly to get into the hands of all patients in need 
  • Help define and develop a rigorous data-driven growth culture using quantitative and qualitative measures that tie to company objectives, championing clear and measurable product outcomes for operationally complex problems
  • Recruit, hire, coach and lead best in class talent; developing high-performing product managers and designers, in fast-paced, high-growth product organizations - Be the voice of our patients, clinicians, and payor customers as we pioneer whole-person care, innovative models of addiction medicine, and value-based payment models 
  • Understand the competitive landscape for addiction, OUD, AUD, SUD, and value-based care, using it to shape our B2B2C expansion strategy alongside our executive team 
  • Define annual and quarterly product objectives and work with cross-functional leaders to effectively align roadmaps and deploy team resources appropriately to achieve business goals 
  • Define product success metrics and analyze product performance with the product and development teams, ensuring high-impact and high-velocity development process 
  • Partner with the CTO and Head of Engineering to evolve the product development culture alongside our development process, championing collaboration, data-driven decision making, empathetic design, and mission-aligned communication. 
  • Serve as a product evangelist and inspirational cross-functional leader for the company to help communicate and drive the vision, roadmap and best practices in Product for Boulder 
  • Be a player-coach product leader who will hand over the reins as we get to scale, equally excited to dive into strategic visions or Jira backlogs/Figma mockups, encouraging meaningful impact at all levels of execution 

 

What you’ve accomplished: 

  • 8+ years of experience in Product Management with a focus on building world class product teams and consumer, digital health or care delivery products. Experience in healthcare products and working with payors is a plus. 
  • 3+ years of experience hiring, managing, coaching and creating a high performance culture for a PM and design team. Must currently be a Director or VP-level product leader with experience leading high-impact teams. 
  • Experience scaling operationally complex businesses that blend technology and service and translating growth requirements/geographic constraints into a cohesive product strategy and development roadmap
  • User and customer obsessed with a passion for transforming multi-stakeholder needs, audacious company visions, and challenging regulatory environments into an actionable product roadmap 
  • Experience leading product and product teams from 0 to 1 and from 1 to scale - Strong user experience/design sensibility in tech-enabled service companies, with a record of shipping delightful products and honing that insightful design intuition in product teams 
  • Excellent organizational skills, analytic capabilities, and attention to detail, expert at wrangling ambiguous and undefined market conditions into actionable plans - In tune with emerging technology and consumer trends, with a knack for seeing around corners
  • Excellent communication skills with an ability to effectively present to the senior leadership team, board of directors, anchor partners, and other key stakeholders - Demonstrated ability to create an environment that fosters data-driven product expansion at high velocity and scale 
  • Impact-oriented leader with a bias for action and a passion for doing the impossible for patients in dire need 

 

Boulder Care is an equal opportunity employer that recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. If you believe in our mission to deliver the world’s most advanced opioid addiction recovery plan, you are encouraged to apply.

 

To get more details about who we are and our employee benefits, check out Working at Boulder